Frequently asked questions

How long does shipping take?


Domestic shipping take 2-5 business day while international shipping may take up to 4-5 business days.




How often do you need to use our hemp clay mask?


For dry skin two times a week, for oily skin 3 times a week.




Is Faceoff Skincare animal cruelty free?


Absolutely! Our products are vegan and animal cruelty free. Faceoff Skiincare also support our fury friends by donating $1.00 with every bundle purchase.




How can our hemp clay mask help your skin?


Detoxify Your Skin — Hemp offers a stunning amount of antioxidants to your body, working to flush and thereby remove toxins and chemicals that otherwise have accrued within our pores. Reduce Inflammation — Hemp seed oil is a wonderful addition to provide immediate inflammation relief. Hemp seed oil can target inflammation, calm redness, and make us feel better about ourselves in the process. Key Vitamins and Nutrients — Leading the charge in the Bae Clay Mask is a super infusion of vitamin C. vitamin C works to assist our skin with the regeneration process, repairing damaged skin cells along the way.




I have sensitive skin


Don't risk an allergic reaction by not testing your product first. Instead, do a simple patch test. Remember that the skin on your face is usually more sensitive than the skin on the rest of your body. Start with a patch test on an invisible portion of your leg or arm, such as behind your knee or inside your elbow. If that application produces no reaction within 24 hours, it's time to assess how the product will perform on your face. Pick a small area of your face that's easily covered—such as a corner of your forehead or the underside of your jaw—and apply the product. If there's no reaction, the product is safe for you to use.